Return Policy

At OPALCABOCHON.COM Website we gladly accept returns, exchanges, and cancellations

Contact me within 7 days of delivery

Dispatch items back within: 10 days of delivery

Request a cancellation: before the item has dispatched

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

Custom or personalized orders

Perishable products (like food or flowers)

Digital downloads

Intimate items (for health/hygiene reasons)

Items on sale

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.